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This article explores how counselling skills—such as active listening, empathy, reflection, and summarising—can have a powerful impact in professional roles beyond the therapy setting. These skills help build stronger relationships, create trust, and improve communication in workplaces such as healthcare, education, leadership, and customer service. Importantly, they also support professionals in keeping conversations clear, respectful, and boundaried without frustration or a

Are you looking to enhance your counselling skills and make a greater impact in your interactions with others? Look no further than a counselling project called "Listening with Impact", led by professional counsellors, Justyna and Kelly. This project is dedicated to providing effective techniques and training for individuals and professionals seeking to improve their interpersonal and counselling skills for non-clinical settings. In today's fast-paced world, the ability to tr

Interpersonal communication plays a crucial role in our daily lives, both personally and professionally. It is the foundation on which relationships are built, conflicts are resolved, and understanding is fostered. Whether you are a professional in a leadership role, a community advocate, or simply someone looking to improve your communication skills, mastering the art of effective communication is key. At "Listening with Impact," we are dedicated to helping individuals and p